Phone Operations & Scheduling Specialist

1D Manpower Services Inc.; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

A staffing agency in Metro Manila is seeking candidates proficient in English for phone support roles. Responsibilities include managing incoming calls and inquiries about services. Candidates must demonstrate organization, attention to detail, and a positive customer-service approach. This role requires effective teamwork and a willingness to learn, making it ideal for those passionate about helping others.

Qualifications

• Ability to speak and understand English with clarity.
• Pleasant and professional phone manner.
• Organized and detail-oriented.

Responsibilities

• Screen and route incoming calls.
• Answer inquiries about services.
• Manage and direct emergency calls.

Skills

English proficiency

Professional phone etiquette

Organizational skills

Customer service orientation

Teamwork

Job description

A staffing agency in Metro Manila is seeking candidates proficient in English for phone support roles. Responsibilities include managing incoming calls and inquiries about services. Candidates must demonstrate organization, attention to detail, and a positive customer-service approach. This role requires effective teamwork and a willingness to learn, making it ideal for those passionate about helping others.