Customer Support Specialist — Dynamic Call Center

Neksjob Philippines; Makati; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

An international hiring agency in Metro Manila, Philippines, is looking for motivated individuals to join their customer service team. You will manage inbound and outbound calls with customers, providing exceptional service and assistance in English. Ideal candidates must be high school graduates with excellent communication skills and a customer-focused mindset. The role includes competitive salary, health benefits, and opportunities for career growth, alongside comprehensive training and support.

Qualifications

• High school graduate or above is required.
• Excellent English communication skills are essential.
• A positive attitude and customer-focused mindset are necessary.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Excellent English communication skills

Customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

An international hiring agency in Metro Manila, Philippines, is looking for motivated individuals to join their customer service team. You will manage inbound and outbound calls with customers, providing exceptional service and assistance in English. Ideal candidates must be high school graduates with excellent communication skills and a customer-focused mindset. The role includes competitive salary, health benefits, and opportunities for career growth, alongside comprehensive training and support.