Patient Care & Scheduling Specialist

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Employee Recognition and Rewards

Insurance Health & Wellness

Life Insurance

HMO

Job summary

A recruitment outsourcing company in Makati is seeking candidates for an entry-level customer service position. The ideal applicant will have a High/Senior High School diploma and strong English language skills. Responsibilities include assisting customers via phone, resolving inquiries, and maintaining a positive demeanor. This on-site role offers training and incentives in a fast-paced environment.

Qualifications

• High/Senior High School diploma required.
• Experience level can be with or without BPO experience.
• Strong English skills and excellent customer service.

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.
• Respond to customer inquiries and manage scheduling efficiently.

Skills

Strong English language skills

Excellent customer service skills

Strong people skills

Proficiency in technical tasks

Education

High/Senior High School diploma

Job description

A recruitment outsourcing company in Makati is seeking candidates for an entry-level customer service position. The ideal applicant will have a High/Senior High School diploma and strong English language skills. Responsibilities include assisting customers via phone, resolving inquiries, and maintaining a positive demeanor. This on-site role offers training and incentives in a fast-paced environment.