Customer Support Specialist - Inbound/Outbound (Onsite)

Lexie Staffing co.; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Health and wellness insurance

Job training

Job summary

A staffing and business consulting company in Muntinlupa is hiring for a customer service position. The ideal candidate will possess proficiency in English and strong customer service skills. Responsibilities include managing inbound and outbound calls, providing accurate information, and resolving customer issues. A bachelor’s degree is preferred, and no prior experience is required. This is a full-time on-site role based in Metro Manila.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to multitask and handle pressure in a dynamic work environment.
• Positive attitude towards customer interaction.

Responsibilities

• Handle inbound and outbound calls with professionalism and efficiency.
• Provide accurate information to customers regarding products and services.
• Resolve customer inquiries and complaints in a timely manner.
• Document all customer interactions in the database for future reference.
• Collaborate with team members to enhance customer satisfaction.

Skills

Proficient in English language

Strong customer service abilities

Excellent communication skills

Education

Bachelor’s degree in a relevant field

Job description

A staffing and business consulting company in Muntinlupa is hiring for a customer service position. The ideal candidate will possess proficiency in English and strong customer service skills. Responsibilities include managing inbound and outbound calls, providing accurate information, and resolving customer issues. A bachelor’s degree is preferred, and no prior experience is required. This is a full-time on-site role based in Metro Manila.