Customer Support Specialist (Call Center, Entry-Level)

Lexie Staffing co.; Ilocos Norte; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Health insurance

Job summary

A staffing and consulting firm based in the Philippines is seeking a customer service representative to assist clients over the phone. The ideal candidate will possess excellent English language skills, strong interpersonal abilities, and a problem-solving mindset. Responsibilities include engaging with customers to resolve inquiries and documenting interactions in the call center management system. This role is entry-level, welcoming applicants with 0–2 years of experience.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to handle multiple tasks and manage time efficiently.

Responsibilities

• Engage with customers over the phone to address inquiries.
• Resolve customer complaints effectively.
• Document customer interactions in the call center management system.

Skills

Excellent English language proficiency

Strong interpersonal skills

Problem-solving skills

Education

High School Diploma or equivalent

Job description

A staffing and consulting firm based in the Philippines is seeking a customer service representative to assist clients over the phone. The ideal candidate will possess excellent English language skills, strong interpersonal abilities, and a problem-solving mindset. Responsibilities include engaging with customers to resolve inquiries and documenting interactions in the call center management system. This role is entry-level, welcoming applicants with 0–2 years of experience.