Phone Support Specialist - Customer Care & Troubleshooting

Neksjob Philippines; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer support firm in Metro Manila is seeking an enthusiastic Call Center Agent to address customer questions and concerns, troubleshoot problems, and assist through phone communications. Applicants should have at least 6 months of call center experience, strong verbal communication skills, and a high school diploma. This position offers the opportunity to become the face of the support team.

Qualifications

• 6 months call center experience required.
• Good verbal communication skills and active listening ability.
• Problem-solver with keen attention to detail.

Responsibilities

• Address customer questions and concerns.
• Troubleshoot problems for customers.
• Offer assistance through phone.

Skills

Verbal communication skills

Active listening

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Job description

A customer support firm in Metro Manila is seeking an enthusiastic Call Center Agent to address customer questions and concerns, troubleshoot problems, and assist through phone communications. Applicants should have at least 6 months of call center experience, strong verbal communication skills, and a high school diploma. This position offers the opportunity to become the face of the support team.