Personal Shopper Manager - Corporate Sales (B2B) | CDO Uptown

The SM Store (SM Mart Inc.); Cagayan de Oro; On-site; PHP 446,000 - 625,000; Full time

Job summary

The SM Store (SM Mart Inc.) in the Philippines is seeking a Corporate Sales Associate to build strong relationships with business clients, drive sales, and tailor solutions to corporate needs. You will work to ensure customer-first service across every interaction.

The role focuses on managing corporate accounts, generating leads, providing product recommendations, and coordinating with internal teams to deliver orders and maintain high satisfaction.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 2–3 years of experience in sales or customer support with a focus on corporate/B2B.
• Strong communication and negotiation skills.
• Goal-oriented with a strong drive to meet sales targets.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage and develop corporate client accounts to grow sales and retain customers.
• Generate leads via networking and referrals, coordinating with internal business units.
• Provide personalized product recommendations based on client needs.
• Engage with B2B clients via calls, emails, and meetings to present offerings.
• Process orders, upsell and cross-sell to meet corporate requirements.
• Maintain records of client interactions and orders in approved systems.
• Collaborate with internal teams for timely delivery of corporate orders.
• Ensure a customer-first approach to boost satisfaction and loyalty.

Skills

B2B sales

Communication

Negotiation

Goal oriented

Organization

Education

Bachelor’s degree in Business/Marketing

Job description

Job Function:

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.

• Generate leads through networking, referrals, and close coordination with internal business units.

• Provide personalized product recommendations based on the business needs of each corporate client.

• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.

• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.

• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.

• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.

• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.

• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.

• Strong communication and negotiation skills, with the ability to build and maintain client relationships.

• Goal-oriented with a strong drive to meet sales targets and deliver exceptional service.

• Excellent organizational skills and attention to detail