Personal Shopper Manager - Corporate Sales (B2B) | La Union

SM Store; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

SM Store is seeking a results-driven Corporate Account Manager to build strong client relationships, drive sales growth, and tailor solutions to meet corporate needs. You will manage key accounts, coordinate with internal teams, and maintain detailed records to ensure retention and satisfaction.

The role emphasizes a customer-first attitude, negotiation skills, and proactive lead generation through networking and referrals.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2–3 years in sales or customer support with corporate/B2B focus.
• Strong communication and negotiation skills to maintain client relationships.

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and coordination with internal business units.
• Provide personalized product recommendations based on each corporate client's needs.
• Engage with B2B clients via calls, emails, and meetings to present offerings and promotions.
• Process orders, upsell, and cross-sell to meet corporate requirements.
• Maintain detailed records of interactions, order history, and account updates.
• Collaborate with internal teams to ensure timely delivery and smooth execution of orders.
• Ensure a customer-first attitude in every interaction to build loyalty.

Skills

Relationship building

Negotiation

Communication

Education

Bachelor’s Degree in Business/Marketing

Job description

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications:

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.