Personal Shopper Manager - Corporate Sales (B2B) | Nuvali

SM Retail; Santa Rosa; On-site; PHP 446,000 - 893,000; Full time

Job summary

SM Retail is seeking an experienced corporate sales/account manager to build and maintain strong relationships with business clients in the Laguna region. You will drive sales, tailor solutions, and ensure a customer-first approach across all interactions.

You will manage corporate accounts, generate leads, present product offerings, and coordinate with internal teams to ensure timely delivery and client satisfaction. Prior experience in B2B sales is essential.

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• 2–3 years of experience in sales or customer support, focusing on corporate or B2B.
• Strong communication and negotiation skills; ability to build and maintain client relationships.
• Goal-oriented with a drive to meet sales targets and deliver exceptional service.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage and develop corporate client accounts, ensuring growth and retention.
• Generate leads through networking, referrals, and collaboration with internal units.
• Provide personalized product recommendations based on business needs.
• Engage B2B clients via calls, emails, and meetings to present offerings and promotions.
• Process orders, upsell, and cross-sell to meet corporate requirements.
• Maintain records of client interactions and orders to support retention.
• Collaborate with internal teams to ensure timely delivery of corporate orders.
• Uphold a customer-first attitude in every interaction.

Skills

B2B sales

Customer relationship

Negotiation

Communication

Goal oriented

Organizational skills

Education

Bachelor’s degree in Business/Marketing or related field

Job description

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.
• Goal-oriented with a strong drive to meet sales targets and deliver exceptional service.
• Excellent organizational skills and attention to detail.