Performance Management Specialist

Pagasa Philippines Finance Corporation; Quezon City; On-site; PHP 500,000 - 900,000; Full time

Job summary

Pagasa Philippines Finance Corporation is seeking a Performance Management Specialist to administer and enhance our performance framework, including evaluation cycles, promotions, and talent reviews. You will partner with HR and business leaders to ensure fair, data-driven decisions and governance across performance and career progression programs.

In this role, you will develop analytics, dashboards, and reports for leadership, monitor ratings, support PIP processes, and help shape succession

Qualifications

• Bachelor's degree in HR, Psychology, Business Admin, Organizational Development or related field.
• 1-3 years of experience in Performance Management or related HR functions.
• Experience supporting performance review cycles, promotions, and mobility programs.
• Experience handling PIPs and talent assessments.

Responsibilities

• Administer and enhance the performance management framework across the organization.
• Manage goal setting, midyear reviews, year-end evaluations, and calibration activities.
• Evaluate promotion requests and coordinate assessment processes and workflows.
• Review internal mobility requests and ensure alignment with policies and workforce planning.
• Facilitate PIP management, timelines, documentation, and progress tracking.
• Prepare reports and analytics to support talent decisions and governance.
• Support succession planning and development opportunities with data-driven insights.
• Develop dashboards and ensure confidentiality and data integrity.

Skills

Data analysis

Talent assessment

Performance management

Critical thinking

Process governance

Attention to detail

Communication skills

Confidentiality

Education

Bachelor's Degree in HR/Business/Org Dev

Job description

Position: Performance Management Specialist

Reports to: HR Operations Manager

WHO WE ARE

Pagasa Philippines Finance Corporation (PPFC) is a subsidiary of ASA International, one of the world’s largest and fastest-growing international microfinance institutions, with a premium listing on the London Stock Exchange. ASA International operates across 13 countries in Asia and Africa, providing socially responsible financial services to underbanked, low-income entrepreneurs — the majority of them women. At Pagasa Philippines Finance Corporation, we currently have 400+ branches, servicing up to 400,000 clients across the country.

We are in the midst of a strategic and digital transformation program, modernizing our systems, data infrastructure, and ways of working to build the next generation of inclusive financial services. Our renewed leadership team is driving this change with a clear focus on growth, professionalism, and disciplined execution.

ASA International combines the social impact of microfinance with the governance, technology, and ambition of a listed commercial bank. We are building a culture that values innovation, accountability, and excellence — attracting leaders who want to shape a modern, scalable, and data-driven financial institution.

JOB PURPOSE

The Performance Management Specialist is responsible for administering and enhancing the organization’s performance management framework, including performance evaluation cycles, promotion assessments, employee movement reviews, performance improvement plans (PIPs), and talent review processes. The role ensures fair, consistent, and data-driven talent decisions by providing insights, facilitating assessments, and maintaining governance across performance and career progression programs.

This position acts as a subject matter expert and partner to HR and business leaders in supporting employee performance, development, advancement, and organizational effectiveness.

DUTIES AND RESPONSIBILITIES

Performance Management Administration

• Manage the end-to-end performance management cycle, including goal setting, midyear reviews, year-end evaluations, and calibration activities.
• Monitor completion and compliance of performance reviews across the organization.
• Ensure performance ratings are applied consistently and in accordance with company guidelines.
• Prepare performance analytics, reports, and dashboards for leadership review.

Promotion Assessment and Career Progression

• Evaluate promotion requests and supporting documentation against established promotion criteria and competency requirements.
• Coordinate promotion assessment processes, calibration sessions, and approval workflows.
• Conduct analysis of employee readiness, performance history, competencies, and business justification for advancement.
• Maintain promotion governance, documentation, and audit requirements.
• Generate reports and recommendations to support talent and workforce planning decisions.

Employee Movement and Talent Mobility

• Review and assess employee transfers, role changes, lateral movements, and internal mobility requests.
• Ensure employee movements align with organizational policies, competency requirements, and workforce planning objectives.
• Partner with HR and Department leaders to evaluate talent placement opportunities.
• Track internal mobility metrics and provide recommendations to improve talent movement strategies.

Performance Improvement Plan (PIP) Management

• Facilitate and administer Performance Improvement Plans for employees requiring performance intervention.
• Guide managers and HR partners on PIP requirements, timelines, documentation, and expectations.
• Monitor progress against improvement objectives and maintain accurate records.
• Analyze PIP outcomes and identify trends to support continuous improvement initiatives.
• Ensure compliance with labor laws, company policies, and procedural standards.

Talent Review and Succession Support

• Support talent review discussions by preparing performance and potential assessments.
• Consolidate employee performance data and talent insights for succession planning activities.
• Assist in identifying high-potential employees and development opportunities.
• Provide data-driven recommendations for talent development and workforce readiness.

Analytics and Reporting

• Develop dashboards and reports related to performance, promotions, mobility, and PIP outcomes.
• Analyze workforce trends and identify risks, gaps, and opportunities.
• Present findings and recommendations to HR leadership and stakeholders.
• Ensure accuracy, integrity, and confidentiality of employee data.

Policy and Process Improvement

• Recommend improvements to performance management, promotion, and mobility frameworks.
• Support updates to policies, guidelines, forms, and assessment tools.
• Participate in system enhancements and process automation initiatives.
• Benchmark industry best practices and support implementation of new programs.

CORE COMPETENCIES AND SKILLS

• Data Analysis and Interpretation
• Talent Assessment
• Performance Management
• Critical Thinking
• Process Governance and Compliance
• Attention to Detail
• Communication and Presentation Skills
• Confidentiality and Professional Judgment
• Problem Solving

EDUATION & EXPERIENCE

• Bachelor's Degree in Human Resources, Psychology, Business Administration, Organizational Development, or a related field.
• 1-3 years of experience in Performance Management, Organizational Development, HR Operations, or a related HR function.
• Experience supporting performance review cycles, promotion processes, and employee movement programs.
• Experience handling Performance Improvement Plans (PIPs) and talent assessment programs is preferred