People & Culture Development Manager

Our Clients; Metro Manila; On-site; PHP 2,000,000 - 3,500,000; Full time

Job summary

Our Clients is seeking a seasoned People & Culture Development Manager (PCDM) to lead the organization’s people strategy, HR operations, and leadership development in the Philippines.

The role partners with department leaders to forecast manpower, align recruitment, build internal leadership capacity, and promote a high-performance culture with strong compliance to Philippine labor laws and VA arrangements.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or a related field.
• 8–10 years of progressive experience in Human Resources, People Operations, Organizational Development, or related functions.
• At least 5 years of experience in a managerial or leadership role.
• Experience partnering with business leaders to identify manpower requirements and coordinate with recruitment teams.
• Strong ability to interpret and utilize EOS Scorecards to drive performance and accountability.
• Exceptional negotiation, communication, and conflict resolution skills.
• Collaborative team-player with cross-department collaboration.
• Strong knowledge of Philippine Labor Laws and regulations, including Independent Contractors/VA arrangements.
• Certified Lean Six Sigma Yellow Belt or equivalent continuous improvement mindset.

Responsibilities

• Develop and implement people and culture strategies that support business objectives, growth plans, and workforce requirements.
• Partner with department heads to identify manpower needs and align with recruitment for sourcing, screening, and hiring.
• Drive employee engagement, retention, performance, and organizational development initiatives.
• Foster a collaborative, high-performance workplace culture with accountability.
• Interpret EOS Scorecards to monitor performance, identify gaps, and drive discipline.
• Set clear performance expectations, measurable goals, and accountability mechanisms.
• Support development and implementation of performance improvement and employee development plans.
• Coach managers on people management and team effectiveness.
• Identify training needs and develop programs for employee growth and leadership development.
• Create succession planning and leadership development initiatives.

Skills

EOS Scorecards

Negotiation

Communication

Conflict resolution

Team player

Leadership

Analytical problem-solving

Change management

Education

Bachelor's degree in HR/Business/Management

Tools

Lean Six Sigma Yellow Belt

Job description

The People & Culture Development Manager (PCDM) is responsible for leading and strengthening the organization's people strategy, employee development, organizational culture, and HR operations. This role partners closely with department leaders to understand workforce requirements, align manpower plans with corporate recruitment, build internal leadership capability, and promote a high-performance and accountable culture.

The ideal candidate is a strategic yet hands-on HR leader with strong knowledge of Philippine labor laws, experience managing people and HR operations, and a passion for developing employees and improving organizational processes.

Key Responsibilities

Strategic People & Culture Management

• Develop and implement people and culture strategies that support the organization's business objectives, growth plans, and workforce requirements.
• Partner with department heads and business leaders to identify manpower needs and ensure alignment with the corporate recruitment team for effective sourcing, screening, and hiring.
• Drive employee engagement, retention, performance, and organizational development initiatives.
• Foster a collaborative, accountable, and high-performance workplace culture.

Performance Management & Organizational Accountability

• Interpret and utilize EOS Scorecards to monitor team performance, identify gaps, and drive organizational discipline and accountability.
• Partner with leaders to establish clear performance expectations, measurable goals, and accountability mechanisms.
• Support the development and implementation of performance improvement and employee development plans.
• Provide coaching and guidance to managers on people management, performance concerns, and team effectiveness.

Learning & Leadership Development

• Identify training and development needs across the organization and implement programs that support employee growth and career progression.
• Develop initiatives focused on upskilling employees and building internal leadership capacity.
• Create and support succession planning and leadership development programs.
• Coach managers and emerging leaders to strengthen their people management and leadership capabilities.

Employee Relations & HR Compliance

• Manage employee relations concerns and facilitate effective conflict resolution between employees and stakeholders.
• Ensure HR policies, practices, and employee programs comply with applicable Philippine Labor Laws and regulations.
• Maintain a strong understanding of compliance requirements related to employees and Independent Contractors/Virtual Assistants (VAs).
• Provide sound HR guidance and recommendations to management while balancing business needs and employee welfare.

Process Improvement & HR Operations

• Review and optimize HR and people-related processes to improve efficiency, consistency, and employee experience.
• Apply continuous improvement principles and a Lean Six Sigma mindset to identify workflow gaps and implement practical solutions.
• Develop, improve, and maintain HR policies, processes, and operational standards.
• Collaborate cross-functionally to ensure effective execution of people initiatives and organizational priorities.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or a related field.
• 8–10 years of progressive experience in Human Resources, People Operations, Organizational Development, or related functions.
• At least 5 years of experience in a managerial or leadership role.
• Demonstrated experience partnering with business leaders to identify manpower requirements and coordinate with recruitment teams on sourcing and screening strategies.
• Strong ability to interpret and utilize EOS Scorecards to drive performance, accountability, and organizational discipline.
• Exceptional negotiation, communication, and conflict resolution skills.
• A collaborative team-player with the ability to work effectively across multiple departments and leadership levels.
• Strong passion for employee development, upskilling, leadership development, and succession planning.
• Thorough knowledge of Philippine Labor Laws, HR best practices, and regulations applicable to Independent Contractors/Virtual Assistants.
• Strong analytical, problem-solving, and decision-making skills.
• Experience in process improvement, workflow optimization, or operational excellence initiatives.
• Certified Lean Six Sigma Yellow Belt is preferred, or demonstrated experience and mindset in continuous improvement and process optimization.

Core Competencies

• Strategic HR & People Operations
• Organizational Development
• Workforce & Manpower Planning
• Performance Management
• EOS Scorecard Management
• Leadership Development & Succession Planning
• Learning & Employee Development
• Employee Relations & Conflict Resolution
• Philippine Labor Law Compliance
• Independent Contractor & VA Workforce Management
• Stakeholder Management
• Negotiation & Influencing
• Process Improvement & Workflow Optimization
• Change Management
• Team Leadership & Coaching