Payroll & PAD Specialist, Insurance Operations

Manulife/John Hancock; Manila; Hybride; PHP 469 000 - 737 000; Plein temps

Résumé du poste

Manulife/John Hancock is seeking a PAD and Payroll Specialist to join the Insurance Operations team in Manila. You will build, run, quality check, and upload payroll files and pre-authorized debit (PAD) files for client premium collections.

Responsibilities include managing payroll and PAD files, responding to client inquiries, documenting processes, and participating in client meetings as the subject-matter expert. Hybrid work arrangement in the Philippines is offered.

Qualifications

• Knowledge and experience in the financial industry and specifically Group Benefits.
• Prior experience in a payroll environment or working with payroll files.
• Good Excel knowledge.
• Fresh graduates are welcome to apply.

Responsabilités

• Manage payroll files, set up the system, schedule runs, quality-check files, and upload to clients.
• Manage PAD files: run queries, build PAD file, upload to treasury system, and respond to inquiries.
• Document custom payroll and PAD processes for assigned clients; attend client meetings as SME.

Connaissances

Payroll

Excel

Analytical

Communication

SQL

Outils

SQL

Description du poste

Manulife/John Hancock is seeking a PAD and Payroll Specialist to join the Insurance Operations team in Manila. You will build, run, quality check, and upload payroll files and pre-authorized debit (PAD) files for client premium collections.

Responsibilities include managing payroll and PAD files, responding to client inquiries, documenting processes, and participating in client meetings as the subject-matter expert. Hybrid work arrangement in the Philippines is offered.