Retirement Operations Analyst - Reconciliations & Payments

Manulife John Hancock; Lapu-Lapu; Hybrid; PHP 480.000 - 600.000; Vollzeit

Zusammenfassung

Manulife John Hancock in the Philippines is seeking an Operations Analyst to support account reconciliation, payment processing, and other day-to-day operations within Retirement Operations. You will ensure accuracy and timely resolution of exceptions while collaborating with partners.

The role emphasizes strong analytical and communication skills, proficiency in MS Excel, and a detail-oriented approach. Prior exposure to financial services systems is a plus, and a hybrid work arrangement is

Qualifikationen

• At least 2 years of college completed (college undergraduate) or higher.
• Excellent verbal and written communication skills, with the ability to clearly communicate issues, findings, and updates to colleagues and management.
• Strong analytical and problem-solving skills with the ability to research and resolve discrepancies.
• Strong computer skills, including working knowledge of Microsoft Excel, Word, and PowerPoint.
• Highly detail-oriented and organized, with the ability to prioritize multiple deliverables and meet deadlines.

Aufgaben

• Perform timely and accurate account reconciliations and ensure suspense accounts remain in good standing.
• Research and resolve reconciliation exceptions and out-of-balance items within established timelines.
• Support day-to-day accounting activities, including journal entries, general ledger account analysis, settlements, and payment processing.
• Prepare and validate dividend and commission payments and support other account reconciliation activities such as ACH transmissions, outgoing wires, check processing, tax remittance funding, and gain/loss tracking.
• Collaborate with business partners to identify process improvements, resolve operational issues, and support fund-related activities such as launches, liquidations, seed capital repatriations, and mergers.

Kenntnisse

Communication skills

Analytical skills

Detail-oriented

Time management

MS Excel

Ausbildung

College undergraduate

Bachelor's degree in Accounting/Finance

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Essbase add-in

Apollo

RPS Websites

Salesforce

DST 3270

TA 2000

DST SmartDesk

AWD

Jobbeschreibung

Manulife John Hancock in the Philippines is seeking an Operations Analyst to support account reconciliation, payment processing, and other day-to-day operations within Retirement Operations. You will ensure accuracy and timely resolution of exceptions while collaborating with partners.

The role emphasizes strong analytical and communication skills, proficiency in MS Excel, and a detail-oriented approach. Prior exposure to financial services systems is a plus, and a hybrid work arrangement is