Payments Operations Analyst — Automation & Insights

JPMorganChase; Taguig; In loco; PHP 1.100.000 - 1.700.000; Tempo pieno

Descrizione del lavoro

JPMorganChase in Taguig, Philippines, is seeking a Payment Lifecycle Analyst within Payments Operations to help ensure smooth transfer of funds and strengthen our payment operations framework. You will leverage automation technologies and systems architecture to process payments across products, identify issues, and drive continuous improvement.

You will engage stakeholders, manage projects, and apply cybersecurity controls and anti-fraud strategies in a dynamic environment.

Competenze

• Advanced knowledge of global payment processing operations and systems architecture.
• Minimum 4 years of experience in financial operations processing, including team leadership experience.
• Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
• Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
• Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
• Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.

Mansioni

• Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
• Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
• Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
• Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
• Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.

Conoscenze

Data analysis

Stakeholder management

Cybersecurity awareness

Continuous improvement

Growth mindset

Team leadership

Descrizione del lavoro

JPMorganChase in Taguig, Philippines, is seeking a Payment Lifecycle Analyst within Payments Operations to help ensure smooth transfer of funds and strengthen our payment operations framework. You will leverage automation technologies and systems architecture to process payments across products, identify issues, and drive continuous improvement.

You will engage stakeholders, manage projects, and apply cybersecurity controls and anti-fraud strategies in a dynamic environment.