Patient Experience Coordinator | Clinic Front Desk

Raffles Medical Group Ltd; Santo Niño 1st; On-site; PHP 201,000 - 335,000; Full time

Job summary

Raffles Medical Group invites applications for a clinic support role in Santo Niño 1st, Nueva Ecija. You will greet patients, update records, and coordinate appointments with clinical teams.

The ideal candidate has 1–2 years in a clinic setting, strong customer service, and good MS Word/Excel skills. A diploma or equivalent is preferred, and a 5.5-day work week is required.

Join a busy team focused on quality care and efficient patient flow in a friendly hospital environment.

Qualifications

• 1-2 years of clinic experience preferred.
• Meticulous and organized, able to multi-task.
• Proficient in MS Word and MS Excel.
• Able to commit to 5.5 days per week.

Responsibilities

• Attend to patient enquiries over the counter.
• Update patient registration and medical records.
• Liaise with medical teams to schedule appointments.
• Assist doctors and nurses in basic clinical tasks.
• Collate laboratory and radiology results.
• Perform daily billings and transactions.

Skills

Customer service

Front-line support

MS Word

MS Excel

Multitasking

Teamwork

Computer literacy

Education

O/NITEC/Diploma

Job description

Raffles Medical Group invites applications for a clinic support role in Santo Niño 1st, Nueva Ecija. You will greet patients, update records, and coordinate appointments with clinical teams.

The ideal candidate has 1–2 years in a clinic setting, strong customer service, and good MS Word/Excel skills. A diploma or equivalent is preferred, and a 5.5-day work week is required.

Join a busy team focused on quality care and efficient patient flow in a friendly hospital environment.