Dental Assistant & Front Desk Coordinator

ORACARE GROUP PTE. LTD.; Santo Niño 1st; On-site; PHP 201,000 - 335,000; Full time

Job summary

ORACARE GROUP PTE. LTD. is seeking a diligent dental assistant/front desk staff in Nueva Ecija to support dentists during treatments, manage patient flow, and maintain a welcoming clinic environment.

You will handle appointment bookings, update patient records, assist with examinations, manage lab communications, and ensure cleanliness and supplies, while delivering courteous service and accurate documentation.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and manage a busy front desk.
• Friendly, professional demeanor and good problem-solving abilities.

Responsibilities

• Assist the Dentist during dental treatments and procedures.
• Anticipate the requirement of the dentist.
• Ensure the comfort of patient through the treatment.
• Disinfect and sterilize instruments and equipments.
• Perform general housekeeping to ensure cleanliness of treatment rooms.
• Maintain appropriate levels of supplies in treatment room.
• Prepare materials, dental instruments, and equipments as required.
• Prepare cases to be delivered to the Dental Lab by the Front Desk.
• Responsible for the reception of all visitors, patients and callers to the Clinic and create a professional and welcoming image for the clinic.
• Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media.
• Responsible for updating patients’ information and sending reminders for dental treatment.
• Responsible for collecting patients’ feedback forms and handling patient feedback.
• Prepare, manage and monitor cases being sent to and received from the lab(s).
• Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels.
• Manage the social media account(s) of the clinic to create awareness of the clinic.
• Ensure the Front Desk at the Clinic provides optimal level of service.
• Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic.
• Any other tasks assigned by the Clinic IC(s) / Management.

Skills

Customer service

Communication

Teamwork

Job description

ORACARE GROUP PTE. LTD. is seeking a diligent dental assistant/front desk staff in Nueva Ecija to support dentists during treatments, manage patient flow, and maintain a welcoming clinic environment.

You will handle appointment bookings, update patient records, assist with examinations, manage lab communications, and ensure cleanliness and supplies, while delivering courteous service and accurate documentation.