Clinic Experience & Operations Coordinator

Private Advertiser; Santo Niño 1st; On-site; PHP 180,000 - 300,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a Clinic Assistant/Executive to support day-to-day clinic operations, ensuring a professional and reassuring patient experience from first contact through treatment completion.

You will manage registrations, appointments, inquiries, billing, and coordination with hospitals and insurers, while maintaining accurate records and supporting clinical procedures in a busy specialist setting.

Qualifications

• Experience in a medical clinic preferred.
• Comfort with computers and clinic systems.
• Professional and empathetic interaction with patients.

Responsibilities

• Manage patient registration, appointments and follow-up visits.
• Answer calls and respond promptly to WhatsApp and email enquiries.
• Coordinate clinic appointments, radiology, biopsies, day surgery and procedures.
• Assist with billing, cashiering, invoices, receipts and refunds.
• Assist with insurance matters including pre-authorisation and LOGs.
• Liaise with hospitals, radiology centres, labs and insurers.
• Chaperone and assist the doctor during examinations and procedures.
• Prepare consultation and procedure rooms and ensure instruments are available.
• Maintain patient records and documentation.
• Manage clinic inventory and medical supplies.

Skills

Customer service

Medical receptionist

Communication

Multitasking

Education

GCE O/N/A Levels

NITEC or Diploma

Tools

Clinic management software

Email & WhatsApp

Job description

Private Advertiser in the Philippines is seeking a Clinic Assistant/Executive to support day-to-day clinic operations, ensuring a professional and reassuring patient experience from first contact through treatment completion.

You will manage registrations, appointments, inquiries, billing, and coordination with hospitals and insurers, while maintaining accurate records and supporting clinical procedures in a busy specialist setting.