Clinic Associate

Manila Hearing Aid; Metro Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

Manila Hearing Aid is seeking a Clinic Receptionist to warmly welcome patients and ensure smooth clinic operations in Metro Manila. Responsibilities include scheduling appointments, managing records, handling inventory, and providing excellent patient coordination. The ideal candidate is a college graduate, willing to travel, and has at least 6 months of relevant experience. This role requires excellent communication skills and a patient-friendly attitude.

Qualifications

• Must be willing to travel to North Area of Metro Manila Clinics.
• With minimum of 6 months of relevant work experience.

Responsibilities

• Welcome patients and visitors to ensure positive clinic experience.
• Schedule and confirm appointments to maintain clinic flow.
• Monitor and track clinic supplies and handle payments.

Skills

Patient coordination

Communication skills

Organizational skills

Education

College graduate of any business or medical allied courses

Job description

• Warmly welcome patients and visitors, ensuring a comfortable and positive clinic experience
• Assist patients with their needs, guide them through clinic procedures, and manage inquiries (in-person and via phone)
• Keep the reception and waiting area clean, organized, and patient-friendly
• Provide timely updates on wait times and service status

Appointment & Records Management

• Schedule and confirm appointments to maintain an efficient clinic flow
• Assist patients with forms and explain clinic processes clearly
• Maintain accurate and up-to-date patient records
• Coordinate patient follow-ups, including calls for job order updates and company initiatives

Inventory & Cash Handling

• Monitor and track clinic supplies (batteries, accessories, and materials) and coordinate replenishment
• Handle payments, record transactions, and manage third-party claims accurately
• Support job order concerns by coordinating with technical support teams

Communication & Coordination

• Manage incoming calls, emails, and inquiries with professionalism and efficiency
• Act as a key link between patients and clinic staff
• Assist in scheduling, reminders, and overall patient coordination

General Clinic Support

• Help ensure smooth daily clinic operations
• Provide support to the team and take on additional tasks as needed

Qualifications

• College graduate of any business or medical allied courses
• Must be willing to travel to North Area of Metro Manila Clinics
• With minimum of 6 months of relevant work experience