Patient Care Specialist — Clinic Front Desk & Scheduling

Belo Medical Group, Inc.; Hinatuan; On-site; PHP 201,000 - 335,000; Full time

Job summary

Belo Medical Group, Inc. in Greenhills, San Juan City is seeking a Patient Care Specialist to be the friendly first contact for patients. You will ensure exceptional service from entry to checkout, skillfully handling appointments, records, and inquiries.

Join a fast-paced clinic team with opportunities to support promotions and trainings while maintaining a welcoming, organized reception.

Qualifications

• Bachelor's Degree in Hospitality or Any Related Field.
• 2–3 years of work experience in customer service, preferably in hospitality, hotel, healthcare or aesthetic clinic.
• Customer service experience is an advantage.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask.
• Willing to work in a fast-paced clinic environment.
• Willing to be assigned in Greenhills, San Juan City.

Responsibilities

• Welcome and assist patients and clients.
• Answer phone calls and respond to inquiries about clinic services.
• Schedule, confirm, and manage patient appointments using the clinic's system.
• Coordinate patient schedules with doctors and clinic staff.
• Prepare, organize, and maintain patient records and charts.
• Handle patient concerns and escalated issues when necessary.
• Keep the reception and waiting areas clean and organized.
• Support clinic promotions, meetings, trainings, and other administrative tasks.
• Perform other duties assigned by management.

Skills

Communication

Interpersonal skills

Organized

Detail-oriented

Multitasking

Customer service

Education

Bachelor's degree in Hospitality or related field

Job description

Belo Medical Group, Inc. in Greenhills, San Juan City is seeking a Patient Care Specialist to be the friendly first contact for patients. You will ensure exceptional service from entry to checkout, skillfully handling appointments, records, and inquiries.

Join a fast-paced clinic team with opportunities to support promotions and trainings while maintaining a welcoming, organized reception.