Clinic Customer Care Expert: Patient Support & Scheduling

Belo Medical Group, Inc.; Mandaluyong; On-site; PHP 201,000 - 335,000; Full time

Job summary

Belo Medical Group, Inc. in Mandaluyong is seeking a Clinic Customer Care Specialist to handle patient inquiries across phone, email, chat, and social channels.

You will schedule appointments, document interactions, and promote clinic services while upholding high standards of service quality. The role emphasizes empathy, accuracy, and teamwork, with readiness to learn new systems and adapt to evolving product offerings to meet patient needs and ensure a positive experience for every visitor to

Qualifications

• Handle patient inquiries across phone, email, chat, and social channels.
• Schedule appointments, document interactions, and promote clinic services.

Responsibilities

• Demonstrate empathy and maintain accuracy in patient communications.
• Collaborate with team to ensure high-quality service and smooth patient flow.

Job description

Belo Medical Group, Inc. in Mandaluyong invites applicants for the Clinic Customer Care Specialist to handle patient inquiries across phone, email, chat, and social channels.

You will schedule appointments, document interactions, and promote clinic services while maintaining high service quality. The role emphasizes empathy, accuracy, and teamwork, with readiness to learn new systems and adapt to evolving product offerings.