Patient Experience & Appointment Champion

Belo Medical Group, Inc.; Hinatuan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Belo Medical Group, Inc. in Metro Manila is seeking a Clinic Customer Care Specialist to be the primary contact for patients across phone, email, and digital channels. You will address inquiries, manage appointments, and support marketing campaigns.

The role requires a Bachelor's degree and comfort with standard office tools. Remote work is not specified; on-site in San Juan may be expected.

Qualifications

• Must have a Bachelor's degree and be proficient with standard office tools.

Responsibilities

• Be the primary contact for patients across phone, email, and digital channels.
• Address inquiries efficiently and accurately.
• Manage patient appointments and scheduling.
• Support marketing campaigns and communications as needed.

Skills

Phone etiquette

Customer service

Communication

Education

Bachelor's degree

Tools

Office software

Job description

Patient Experience & Appointment Champion

Join to apply for the Patient Experience & Appointment Champion role at Belo Medical Group, Inc.

Belo Medical Group, Inc. in Metro Manila is seeking a Clinic Customer Care Specialist to be the primary contact for patients across phone, email, and digital channels. You will address inquiries, manage appointments, and support marketing campaigns.

The role requires a Bachelor's degree and comfort with standard office tools. Remote work is not specified; on-site in San Juan may be expected.

• Full-time
• Location: on-site in San Juan, Metro Manila