Patient Care Concierge & Front Desk Specialist

Belo Medical Group, Inc.; San Juan; On-site; PHP 300,000 - 400,000; Full time

Job summary

Belo Medical Group, Inc. is seeking a Patient Care Specialist to be the first point of contact for patients at our clinic. You will ensure exceptional service throughout their visit. This role involves scheduling appointments, assisting patients, and maintaining records.

The ideal candidate has a Bachelor's Degree in Hospitality or a related field and 2-3 years of customer service experience, preferably in healthcare. If you're organized and thrive in a fast-paced environment, we want to hear from you.

Qualifications

• Minimum of 2-3 years of experience in customer service, preferably in hospitality, hotel, healthcare, or aesthetic clinic.
• Willing to work in a fast-paced clinic environment.
• Detail-oriented and organized.

Responsibilities

• Welcome and assist patients and clients.
• Schedule, confirm, and manage patient appointments.
• Maintain patient records and charts.
• Support clinic promotions and other administrative tasks.

Skills

Customer service experience

Excellent communication skills

Organizational skills

Interpersonal skills

Ability to multitask

Education

Bachelor’s Degree in Hospitality or Related Field

Job description

Belo Medical Group, Inc. is seeking a Patient Care Specialist to be the first point of contact for patients at our clinic. You will ensure exceptional service throughout their visit. This role involves scheduling appointments, assisting patients, and maintaining records.

The ideal candidate has a Bachelor's Degree in Hospitality or a related field and 2-3 years of customer service experience, preferably in healthcare. If you're organized and thrive in a fast-paced environment, we want to hear from you.