Patient Care Coordinator (CSR POSITION)

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment outsourcing company in Makati is looking for customer service representatives who provide exceptional service via phone. Candidates with strong English skills and a positive attitude are welcome, including newbies! This role involves assisting customers with inquiries and orders. Adaptability to fast-paced environments is essential. Join a team dedicated to enhancing customer satisfaction.

Qualifications

• Newbies are welcome to apply, experience is an advantage.
• Adaptability to a fast-paced call center environment is essential.
• Strong interpersonal skills and a positive attitude are required.

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

Skills

Strong English language skills

Excellent customer service skills

People skills

Proficiency in technical tasks

Education

SHS Graduate/HS Graduate

Job description

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

• Educational Qualifications: SHS Graduate/HS Graduate are welcome
• Experience Level: no experience (newbies) are welcome to apply but with an experience is an advantage
• Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.
• Working Conditions: Fast-paced call center environment requiring adaptability.
• Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.