Patient Care Coordinator | SCHEDULER (CSR)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruiting firm in the Philippines is seeking candidates for a customer service position. Responsibilities include providing exceptional service via phone, assisting with inquiries, and collaborating to enhance satisfaction. Ideal candidates should have strong English skills and a positive attitude. Experience in a fast-paced environment is a plus.

Qualifications

• Strong English language skills are crucial for communication.
• Patience and a positive attitude are essential traits.
• Experience in a fast-paced call center environment is advantageous.

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Collaborate with team members to enhance customer satisfaction.

Skills

Strong English language skills

Excellent customer service

Proficiency in technical tasks

Strong interpersonal skills

Patience

Positive attitude

Education

High/Senior High School

Job description

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

Qualifications

• Educational Qualifications: High/Senior High School.
• Experience Level: with/without BPO exp
• Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.
• Working Conditions: Fast-paced call center environment requiring adaptability.
• Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.