Patient Care Coordinator - CSR

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Employee Recognition and Rewards

Insurance Health & Wellness

Life Insurance

HMO

Job summary

A recruitment outsourcing company in Makati is seeking candidates for an entry-level customer service position. The ideal applicant will have a High/Senior High School diploma and strong English language skills. Responsibilities include assisting customers via phone, resolving inquiries, and maintaining a positive demeanor. This on-site role offers training and incentives in a fast-paced environment.

Qualifications

• High/Senior High School diploma required.
• Experience level can be with or without BPO experience.
• Strong English skills and excellent customer service.

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.
• Respond to customer inquiries and manage scheduling efficiently.

Skills

Strong English language skills

Excellent customer service skills

Strong people skills

Proficiency in technical tasks

Education

High/Senior High School diploma

Job description

Overview

Synlink Recruitment Outsourcing Co. Inc. – On-site, Makati. No experience required. Employment type: Full-time. Educational qualification: High/Senior High School diploma required.

Job Description

Employee Recognition and Rewards; Incentives; Insurance Health & Wellness; Life Insurance, HMO.

Responsibilities

• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.
• Respond to customer inquiries, resolve issues, and manage scheduling efficiently.

Qualifications and Skills

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: with or without BPO experience.
• Skills and Competencies: Strong English language skills, excellent customer service and people skills; proficiency in technical tasks.

Working Conditions

Fast-paced call center environment requiring adaptability.

Qualities and Traits

Strong interpersonal skills, patience, and a positive attitude.

Working Location and Safety

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately: withholds your ID; requires you to provide a guarantee or collects property.