Patient Activation & Enrollment Specialist

Genfinity; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Author Health is seeking a Patient Engagement Specialist to support enrollment through outbound calls, educate patients and caregivers, and guide enrollment from referral to activation. This is a full-time onsite role in Metro Manila, Philippines.

The ideal candidate holds a bachelor's degree, has at least 1 year in customer service or sales, demonstrates strong communication, HIPAA compliance, and is comfortable working US business hours.

Qualifications

• Bachelor's degree required or equivalent.
• At least 1 year in customer service or sales.
• Strong communication and HIPAA compliance.
• Comfortable working US business hours.

Responsibilities

• Support enrollment via outbound calls.
• Educate patients and caregivers on enrollment steps.
• Guide enrollment from referral to activation.

Skills

Communication skills

Customer service

Sales

HIPAA compliance

Education

Bachelor's degree

Job description

Author Health is seeking a Patient Engagement Specialist to support enrollment through outbound calls, educate patients and caregivers, and guide enrollment from referral to activation. This is a full-time onsite role in Metro Manila, Philippines.

The ideal candidate holds a bachelor's degree, has at least 1 year in customer service or sales, demonstrates strong communication, HIPAA compliance, and is comfortable working US business hours.