A staffing solutions company seeks a Dayshift Call Center Agent to join their team in Pasig. The role involves handling customer inquiries, resolving issues, and maintaining high customer satisfaction. Candidates must have at least 18 months of international voice BPO experience and demonstrate strong communication skills. This position is a full-time role with a 5-day working week, including Saturdays.
Qualifications
At least 18 months of international voice BPO experience.
Ability to identify and resolve customer issues efficiently.
Team player with a positive attitude.
Responsibilities
Respond to customer inquiries promptly and professionally.
Resolve product or service issues by clarifying the customer's complaint.
Maintain accurate records of customer interactions.
Skills
Good communication
Customer centricity
Problem-solving
Team player
Job description
A staffing solutions company seeks a Dayshift Call Center Agent to join their team in Pasig. The role involves handling customer inquiries, resolving issues, and maintaining high customer satisfaction. Candidates must have at least 18 months of international voice BPO experience and demonstrate strong communication skills. This position is a full-time role with a 5-day working week, including Saturdays.