Day Shift Global BPO Support Agent – On-site Taguig

TASQ Staffing Solutions; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing company is looking for a Call Center Agent to provide exceptional customer service on-site in Taguig. The ideal candidate will have at least 18 months of international voice BPO experience and excellent communication skills. Responsibilities include handling customer inquiries and resolving issues. This role requires a team player with a positive attitude, able to start by October 20, 2025.

Qualifications

• At least 18 months of international voice BPO experience.
• Ability to identify and resolve customer issues efficiently.
• Positive attitude and teamwork.
• Can start on or before October 20.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Resolve product or service issues for customers.
• Maintain accurate records of customer interactions.
• Follow communication procedures and guidelines.
• Escalate unresolved issues to appropriate teams.
• Provide feedback on customer service processes.
• Stay updated on product knowledge and company policies.

Skills

Good communication skills

Customer centricity

Problem-solving

Team player

Job description

A staffing company is looking for a Call Center Agent to provide exceptional customer service on-site in Taguig. The ideal candidate will have at least 18 months of international voice BPO experience and excellent communication skills. Responsibilities include handling customer inquiries and resolving issues. This role requires a team player with a positive attitude, able to start by October 20, 2025.