P2P AP Helpdesk Analyst (ANZ Shift) – SAP/JDE

GSS HR Solutions Private Limted; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

GSS HR Solutions is seeking an experienced AP Helpdesk Analyst / Specialist – P2P to join our finance and accounting team in the Philippines.

The ideal candidate has 4–6 years in P2P, including 2+ years in AP helpdesk, a Bachelor’s degree in Finance & Accounting, and hands-on SAP or JD Edwards with Kofax. You will manage helpdesk tickets, assist with payments and month-end close, and collaborate with cross-functional AP teams on a five-day, on-site ANZ shift starting around 2–3 AM IST.

Qualifications

• 4–6 years of experience in Procure-to-Pay (P2P) processes.
• 2+ years in AP helpdesk role.
• Bachelor’s degree in Finance & Accounting.
• Proficiency with SAP or JD Edwards and Kofax.
• Strong English communication and stakeholder management.

Responsibilities

• Serve as the first point of contact for vendor and internal AP queries.
• Manage helpdesk tickets and ensure timely resolution within SLA.
• Support invoice processing, validation, posting, and payments.
• Handle vendor reconciliations, discrepancies, and escalations.
• Collaborate with AP processing, Payments, Master Data Management, and T&E teams.
• Maintain effective stakeholder communication and provide timely updates.
• Support month-end closing, reporting, compliance, and audit requirements.

Skills

P2P processes

AP helpdesk

SAP

JD Edwards

Kofax

Excel

English fluency

Education

Bachelor's degree in Finance & Accounting

Tools

SAP

JDE

Kofax

Job description

GSS HR Solutions is seeking an experienced AP Helpdesk Analyst / Specialist – P2P to join our finance and accounting team in the Philippines.

The ideal candidate has 4–6 years in P2P, including 2+ years in AP helpdesk, a Bachelor’s degree in Finance & Accounting, and hands-on SAP or JD Edwards with Kofax. You will manage helpdesk tickets, assist with payments and month-end close, and collaborate with cross-functional AP teams on a five-day, on-site ANZ shift starting around 2–3 AM IST.