Outlet Operations Supervisor

Marriott Hotel Manila; Roxas; On-site; PHP 201,000 - 290,000; Full time

Job summary

Marriott Hotel Manila is seeking a capable supervisor to lead staff in delivering exceptional guest experiences. You will coordinate hiring, training, scheduling, and coaching while ensuring safety and professional appearance across the team.

The role emphasizes maintaining service standards, supervising dining operations, and contributing to a positive work environment with adherence to Marriott policies.

Qualifications

• Experience leading and coaching a team in a hospitality setting.
• Proven ability to maintain service standards and guest satisfaction.
• Strong communication with staff and guests.

Responsibilities

• Assist management in hiring, training, scheduling, evaluating, and motivating employees.
• Ensure staff present a clean, professional appearance and follow safety policies.
• Monitor dining areas for seating, service quality, and guest well-being.
• Complete opening/closing duties and coordinate with maintenance and safety teams.
• Support a positive work environment and uphold Marriott standards.

Skills

Team leadership

Guest service

Communication

Education

High school diploma or GED

Job description

Marriott Hotel Manila is seeking a capable supervisor to lead staff in delivering exceptional guest experiences. You will coordinate hiring, training, scheduling, and coaching while ensuring safety and professional appearance across the team.

The role emphasizes maintaining service standards, supervising dining operations, and contributing to a positive work environment with adherence to Marriott policies.