Guest Experience & Restaurant Ops Supervisor

Happilee; Parañaque; On-site; PHP 279,000 - 391,000; Full time

Job summary

A well-established company in Metro Manila is seeking a dedicated individual to oversee employee training and administrative functions. The ideal candidate will manage staff schedules, ensure compliance with health standards, and enhance customer experiences through effective problem-solving and organizational skills. This role is vital in maintaining the operational standards and quality service expected by customers.

Qualifications

• Experience in a customer service role is preferred.
• Strong organizational skills and attention to detail.
• Ability to train and manage staff effectively.

Responsibilities

• Train new employees and provide ongoing training for all staff.
• Address problems and troubleshoot as they arise.
• Ensure accurate performance of administrative functions, focusing on cash handling and scheduling.
• Analyze staff evaluations and feedback to enhance customer experiences.
• Oversee compliance with health codes and sanitation standards.

Skills

Customer Service

Scheduling

Team Player

Problem Solving

Organizational Skills

People Skills

Job description

A well-established company in Metro Manila is seeking a dedicated individual to oversee employee training and administrative functions. The ideal candidate will manage staff schedules, ensure compliance with health standards, and enhance customer experiences through effective problem-solving and organizational skills. This role is vital in maintaining the operational standards and quality service expected by customers.