F&B Team Lead: Guest Experience & Operations Coach

Sheraton Hotels & Resorts; Metro Manila; On-site; PHP 335,000 - 502,000; Full time

Job summary

Sheraton Manila at Marriott International invites applicants for a Non-Management Supervisor in Food and Beverage to lead a diverse team and ensure guests receive outstanding service aligned with brand standards. The role emphasizes teamwork, grooming, safety, and proactive guest satisfaction in a high‑volume hotel environment.

Key duties include opening and closing procedures, inventory management, FIFO compliance, staffing coordination, coaching, and helping with hiring and training.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together as a team to ensure optimum service.
• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
• Inspect storage areas for organization, use of FIFO, and cleanliness.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.

Skills

Supervisory experience

Education

High school diploma or GED

Job description

Sheraton Manila at Marriott International invites applicants for a Non-Management Supervisor in Food and Beverage to lead a diverse team and ensure guests receive outstanding service aligned with brand standards. The role emphasizes teamwork, grooming, safety, and proactive guest satisfaction in a high‑volume hotel environment.

Key duties include opening and closing procedures, inventory management, FIFO compliance, staffing coordination, coaching, and helping with hiring and training.