Hotel Ops Lead — Guest Experience & Team (Flexible)

Stone Properties Corp.; Mandaluyong; On-site; PHP 390,600 - 558,000; Full time

Job summary

A hospitality management company in Metro Manila is seeking a Hotel Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have a diploma in Hospitality Management and 1-3 years of hotel management experience. Key responsibilities include managing staff, developing marketing strategies, and maintaining compliance with regulations. Strong leadership, communication skills, and problem-solving abilities are essential.

Qualifications

• 1-3 years of relevant experience in hotel management.
• Strong leadership and problem-solving skills.
• Attention to detail and a passion for hospitality.

Responsibilities

• Oversee daily hotel operations and ensure customer service.
• Manage staff recruitment, training, and performance evaluations.
• Develop and implement marketing strategies to boost occupancy.

Skills

Proficient in English

Excellent communication skills

Strong customer service abilities

Adept in customer relationship management

Education

Diploma in Hospitality Management or related field

Job description

A hospitality management company in Metro Manila is seeking a Hotel Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have a diploma in Hospitality Management and 1-3 years of hotel management experience. Key responsibilities include managing staff, developing marketing strategies, and maintaining compliance with regulations. Strong leadership, communication skills, and problem-solving abilities are essential.