Outbound Sales Manager -Cruise - MOA - Up to 160K Package

Gratitude Philippines; Manila; In loco; PHP 1.451.000 - 1.786.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up to PHP 160,000 Salary Package

HMO + Government benefits

Leadership role in a premium cruise l

Career growth with Teleperformance

Descrizione del lavoro

Teleperformance MOA is hiring an Outbound Sales Manager for the Norwegian Cruise Line account. Earn up to PHP 160K package; start ASAP. The role requires 2-3 years in OM/SOM handling outbound sales in BPO.

You will lead telesales operations, drive sales focus, and coach a multi-level team. Onsite shift starts at 11 PM onwards; onsite requirement and premium account.

Join a premium cruise line account with growth opportunities and competitive benefits.

Competenze

• 2–3 years as Operations Manager (OM) or Senior Operations Manager (SOM).
• Must have managed an outbound sales account within BPO / contact center.
• Strong leadership with experience managing multi-level teams.
• Proven ability to develop new solutions for programs and complex projects.
• Willing to work onsite in MOA and shift 11 PM onwards.

Mansioni

• Lead outbound and inbound telesales operations in a call center environment.
• Drive sales as primary focus while handling minimal inbound service tasks.
• Handle customer-initiated calls for service activation, product changes, appointment scheduling, and issue resolution.
• Initiate outbound calls to potential customers from provided leads for cross-sell and up-sell opportunities.
• Drive development of new solutions for programs, complex projects, and processes.
• Serve as final decision-maker in your area, coaching, mentoring, and training team members.
• Ensure successful implementation of short to medium-term business activities.
• Lead a team of Specialists with full employee lifecycle responsibility.

Conoscenze

Outbound sales

Team leadership

BPO/call center

Coaching & mentoring

Program/project development

Descrizione del lavoro

Outbound Sales Manager - Norwegian Cruise Line - MOA - Up to 160K Package

Company: Teleperformance

Location: MOA - Onsite (WFO)

Account: Norwegian Cruise Line Holdings - Outbound Sales Account

Salary: PHP 130,000 - 160,000 Package

Setup: Onsite - Full-time

Shift: Shifting (11 PM onwards - B&M)

Start Date: ASAP

Important Note: Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.

About the Role:

Teleperformance MOA is hiring an Outbound Sales Manager for our Norwegian Cruise Line Account! Earn up to PHP 160K package. If you have 2-3 years experience as OM/SOM handling Outbound Sales in BPO.

What You''ll Do:

• Lead outbound and inbound telesales operations in a call center environment
• Drive sales as primary focus while handling minimal inbound service tasks
• Handle customer-initiated calls for service activation, product changes, appointment scheduling, and issue resolution
• Initiate outbound calls to potential customers from provided leads for cross-sell and up-sell opportunities
• Drive development of new solutions for programs, complex projects, and processes
• Serve as final decision-maker in your area, coaching, mentoring, and training team members
• Ensure successful implementation of short to medium-term business activities
• Lead a team of Specialists with full employee lifecycle responsibility

Requirements:

• 2-3 years of experience as Operations Manager (OM) or Senior Operations Manager (SOM)
• Must have managed an Outbound (OB) Sales account within BPO / contact center
• Experienced Specialist in one discipline with strong understanding of related disciplines
• Proven ability to develop new solutions for programs and complex projects
• Strong leadership skills with experience managing multi-level teams
• Willing to work onsite in MOA and shifting schedule (11 PM onwards)

Perks & Benefits:

• Up to PHP 160,000 Salary Package
• HMO + Government benefits
• Leadership role in a premium cruise line account
• Career growth with Teleperformance