Outbound Sales Assistant Manager for Travel Account in MOA

Gratitude Philippines; Manila; On-site; PHP 502,000 - 725,000; Full time

Benefits offered by this job

Onsite at MOA

Job summary

Gratitude Philippines is hiring an Assistant Manager to lead the Outbound Sales team for a Travel account. You will supervise Team Leads and agents, drive sales performance, and implement strategies to improve day-to-day operations.

The role requires 5–8 years in BPO sales, 2–3 years in leadership of leaders, and strong skills in coaching, communication, and presentations. Onsite at MOA with graveyard shifts and ASAP start are expected.

Qualifications

• 5–8 years of BPO sales experience.
• 2–3 years of experience managing leaders (Sr. TL / Assistant Manager level).
• Expert in outbound sales, coaching, and driving sales metrics.
• Strong leadership, communication, and presentation skills.
• Energetic and engaging personality required by client.
• Background in Travel and Hospitality (cruise lines / hotels) preferred.
• Willing to work onsite in MOA, graveyard shift, start ASAP.

Responsibilities

• Lead the Outbound Sales team for a Travel account, guiding performance and targets.
• Manage Team Leads and agents, monitor metrics, and implement action plans.
• Drive objection handling, conversion strategies, and daily operations improvements.
• Coordinate with clients and ensure service level and client expectations are met.

Skills

Outbound Sales

Coaching

Sales Metrics

Leadership

Communication

Presentation

Travel/Hospitality

Job description

Hiring Now! Outbound Sales Assistant Manager for Travel Account in MOA - Up to 65K Package

Location: TP MOA - Onsite, Graveyard Shift
Salary: 45,000 - 65,000 Package
Openings: 2 Slots
Start Date: ASAP

About the Role

We are looking for an Assistant Manager to lead our Outbound Sales team for a Travel account. You will manage Team Leads and agents, drive sales performance, handle objection handling and conversion strategies, and implement action plans to improve day-to-day operations.

Qualifications

Must have 5 to 8 years of BPO Sales experience
With at least 2 to 3 years of experience managing leaders (Sr. TL / Assistant Manager level)
Expert in Outbound Sales, coaching, and driving sales metrics
Strong leadership, communication, and presentation skills
Energetic and engaging personality - this is required by the client
Preferably with background in Travel and Hospitality (cruise lines / hotels)
Willing to work onsite in MOA, GY shift
Can start ASAP

Important: Former employees of Teleperformance and PSG Majorel are not eligible for rehire for this account.

Recruitment Process

Operations Interview + Client Interview