Outbound CSR & Sales Champion

Cedar Network & Data Solution; Tarlac City; On-site; PHP 320,000 - 460,000; Full time

Benefits offered by this job

UK client exposure

Career development

Friendly and supportive environment

Job summary

Cedar Network & Data Solution is seeking a confident Customer Service Representative to support a UK-based client. The role emphasizes building rapport, understanding customer needs, and promoting services while maintaining a sales focus.

You will handle outbound calls, follow-ups, and CRM data management in a collaborative team environment. Ideal candidates have experience in sales or customer service, strong English communication, and a drive to meet targets.

Qualifications

• Experience in sales, telesales, or customer service preferred.
• Strong spoken and written English skills.
• Comfortable making outbound calls and handling objections.
• Self-motivated and target‑driven with CRM familiarity.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Build rapport and maintain positive customer relationships.
• Understand customer needs and promote suitable services.
• Identify sales opportunities and guide customers through offerings.
• Follow up with interested customers and schedule follow‑ups.
• Maintain accurate customer data in the CRM.
• Meet daily and weekly call, service, and sales targets.

Skills

Sales experience

Outbound calling

English communication

Interpersonal skills

Target-driven

CRM familiarity

Rapport building

Tools

CRM software

Job description

Cedar Network & Data Solution is seeking a confident Customer Service Representative to support a UK-based client. The role emphasizes building rapport, understanding customer needs, and promoting services while maintaining a sales focus.

You will handle outbound calls, follow-ups, and CRM data management in a collaborative team environment. Ideal candidates have experience in sales or customer service, strong English communication, and a drive to meet targets.