Outbound CSR & Data Entry Specialist — English Pro

Magellan Solutions; Mandaluyong; On-site; PHP 167,000 - 279,000; Full time

Job summary

Magellan Solutions is seeking a Customer Service Representative to handle outbound calls, gather customer data, and input it accurately into client systems. The role emphasizes high English proficiency, quick rapport building, and the ability to multitask in a fast-paced environment.

Candidates should have strong oral and written communication and a basic background in sales is advantageous. The position requires good typing speed and basic MS Office skills (Word, Excel, PowerPoint), with

Qualifications

• Degree Holder or with at least 2 years of college
• Sales Background is an advantage
• Has very good oral and written communication skills

Responsibilities

• Outbound calling posing as customer or mystery shopper
• Meet established productivity goals, call handling time, records accuracy
• Asks certain information from the banks and financial institutions
• Research using a specific set of procedures and website rates of various financial institutions
• Enters gathered information in a specific system to the client
• Gathers customers information and inputs in the system correctly

Skills

English proficiency

Oral and written communication

Rapport building

Multitasking

Typing speed

Workflow understanding

Goal oriented

Results driven

MS Word

MS Excel

PowerPoint

Sales background

Education

College level or degree

Job description

Magellan Solutions is seeking a Customer Service Representative to handle outbound calls, gather customer data, and input it accurately into client systems. The role emphasizes high English proficiency, quick rapport building, and the ability to multitask in a fast-paced environment.

Candidates should have strong oral and written communication and a basic background in sales is advantageous. The position requires good typing speed and basic MS Office skills (Word, Excel, PowerPoint), with