Outbound Calling Assistant

Tavor Perry; Masbate City; On-site; PHP 201,000 - 268,000; Full time

Job summary

Tavor Perry is seeking an Appointment Setting Specialist in the Philippines to manage and confirm client appointments, track calendars, and provide backend administrative support. You will follow up with leads by phone, maintain accurate tracking sheets, and report daily activities. Strong English communication and calendar proficiency are essential.

The role requires reliable, organized work with attention to detail and the ability to handle multiple tasks and deadlines with minimal supervision.

Qualifications

• Proven experience in appointment setting, scheduling, or a similar administrative role.
• Confident outbound calling skills with clear spoken English.
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar).
• Excellent organization and follow-up discipline.
• Punctual with deliverables, scrupulous about the small details, and self-sufficient without regular supervision.
• Strong communication skills.

Responsibilities

• Book client appointments and confirm them with leads and clients
• Track every scheduled appointment and follow up to reduce no-shows
• Place outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and up to date
• Work with agents to schedule and adjust appointments
• Give the team back-end administrative support
• Submit daily activity reports

Skills

Proven experience in appointment set‑t

Outbound calling

Calendar & scheduling discipline

Excellent organization

Clear spoken English

Tools

Google Calendar

Google Sheets

Excel

Job description

Job Summary:

A booked appointment only counts once it is confirmed, tracked, and kept, and a reliable and organized Appointment Setting Specialist will see each one through for us. You will keep our scheduling operations running smoothly by booking and tracking client appointments, following up with leads by phone, and providing back-end administrative support to our team. A confident communicator with strong attention to detail, who stays on top of calendars, tracking sheets, and daily reporting, is the ideal candidate.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Track every scheduled appointment and follow up to reduce no-shows
• Place outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and up to date
• Work with agents to schedule and adjust appointments
• Give the team back-end administrative support
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Punctual with deliverables, scrupulous about the small details, and self-sufficient without regular supervision
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Practiced at running several tasks and deadlines in the same period, sequencing the work sensibly and keeping each one visible to the team

Why Join Us:

Become a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.