Outbound Calling Assistant

vamasters, Inc.; Himamaylan; Remote; PHP 521,000 - 869,000; Full time

Job summary

vamasters, Inc. is seeking an organized Appointment Setting Specialist to join our remote team from the Philippines.

You will book and track client appointments, follow up with leads by phone, and provide essential back-end administrative support to keep our scheduling operations running smoothly. Ideal candidates are confident communicators with strong attention to detail, adept at calendar tracking, spreadsheets, and daily reporting, and comfortable working in a remote, hands-off setup while

Qualifications

• Proven experience in appointment setting, scheduling, or a similar administrative role.
• Confident outbound calling skills with clear spoken English.
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar).
• Excellent organization and follow-up discipline.
• Capable and detail-oriented, productive in a remote, hands-off setup.
• Strong communication skills.

Responsibilities

• Book client appointments and confirm them with leads and clients.
• Track every scheduled appointment and follow up to cut down on no-shows.
• Place outbound calls to leads as needed.
• Keep tracking sheets and calendars accurate and current.
• Coordinate with agents to schedule and adjust appointments.
• Provide back-end administrative support to the team.
• Submit daily activity reports.

Skills

Appointment setting

Outbound calls

Calendar management

Attention to detail

Remote work capability

Communication skills

Tools

Google Calendar

Google Sheets

Excel

CRM systems

VoIP tools

Job description

Job Summary:

A schedule that stays full, accurate, and on time depends on a reliable, organized Appointment Setting Specialist, who keeps our scheduling operations running smoothly. You will book and track client appointments, follow up with leads by phone, and provide back-end administrative support to our team. A confident communicator with strong attention to detail, who stays on top of calendars, tracking sheets, and daily reporting, is the ideal fit.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Track every scheduled appointment and follow up to cut down on no-shows
• Place outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and current
• Coordinate with agents to schedule and adjust appointments
• Provide back-end administrative support to the team
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Capable, alert to detail, and productive in a remote, hands-off setup
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Handles a crowded plate of tasks and deadlines without letting loose ends pile up

Why Join Us:

Be a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.