Scheduling Coordinator

VA Masters; Iriga; Remote; PHP 165,000 - 248,000; Full time

Job summary

VA Masters is seeking an Appointment Setting Specialist to manage scheduling, confirm appointments, and follow up with leads. You will support our team with back-end administration and keep calendars, tracking sheets, and daily reports up to date.

Ideal candidates are confident communicators with strong attention to detail and experience with calendar tools and spreadsheets. This role emphasizes reliable scheduling, timely follow-ups, and accurate data management in a fast-paced environment.

Qualifications

• Experience in appointment setting, scheduling, or similar administrative role.
• Confident outbound calling with clear spoken English
• Strong proficiency with calendar tools and spreadsheets
• Excellent organization and follow-up discipline
• Disciplined with deadlines and detail-oriented
• Strong communication skills

Responsibilities

• Book client appointments and confirm them with leads and clients.
• Monitor all scheduled appointments and follow up to reduce no-shows.
• Place outbound calls to leads as needed.
• Keep tracking sheets and calendars accurate and up to date.
• Work with agents to schedule and adjust appointments.
• Provide back-end administrative support to the team.
• Submit daily activity reports

Skills

Appointment setting

Outbound calling

Calendar management

Attention to detail

Time management

Strong communication

Tools

Google Calendar

Google Sheets

Excel

Job description

Job Summary:

A full calendar starts with careful tracking and quick follow-up, and a reliable and organized Appointment Setting Specialist will keep ours that way. You will keep our scheduling operations running smoothly, booking and tracking client appointments, following up with leads by phone, and providing back-end administrative support to our team. A confident communicator with strong attention to detail who stays on top of calendars, tracking sheets, and daily reporting is the ideal candidate.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Monitor all scheduled appointments and follow up to cut down on no-shows
• Place outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and up to date
• Work with agents to schedule and adjust appointments
• Provide back-end administrative support to the team
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Disciplined with deadlines, sharp-eyed on the details, and effective on your own initiative
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Skilled at balancing several tasks and deadlines as they come in, with a clear sense of what needs attention first

Why Join Us:

Become a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.