Scheduling Coordinator

vamasters, Inc.; Escalante; On-site; PHP 201,000 - 268,000; Full time

Job summary

vamasters, Inc. is seeking an organized Appointment Setting Specialist to keep our scheduling operations running smoothly. You will book and track client appointments, follow up with leads by phone, and provide back-end administrative support to our team.

A confident communicator with strong attention to detail, you will stay on top of calendars, tracking sheets, and daily reporting to ensure no-shows are minimized and client relations stay positive.

Qualifications

• Experience in appointment setting or scheduling in an admin role.
• Clear spoken English for outbound calls and interactions.
• Proficient with calendars and spreadsheets; detail-oriented.

Responsibilities

• Book and confirm client appointments with leads.
• Track scheduled appointments and reduce no-shows.
• Make outbound calls to leads as needed.
• Keep tracking sheets and calendars up to date.
• Coordinate with agents to schedule and adjust appointments.
• Provide back-end administrative support to the team.
• Submit daily activity reports.

Skills

Appointment setting

Calendar management

Outbound calling

English communication

Organization

Attention to detail

Tools

Google Calendar

Google Sheets

Excel

Job description

Job Summary:

A calendar without gaps or no-shows is the work of a reliable, organized Appointment Setting Specialist, who keeps our scheduling operations running smoothly. You will book and track client appointments, follow up with leads by phone, and provide back-end administrative support to our team. A confident communicator with strong attention to detail, who stays on top of calendars, tracking sheets, and daily reporting, is the ideal fit.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Track all scheduled appointments and follow up to cut down on no-shows
• Make outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and up to date
• Coordinate with agents to schedule and adjust appointments
• Provide back-end administrative support to the team
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Careful with details, true to your word, and effective when working solo
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Handles overlapping tasks and deadlines with ease and keeps each one moving

Why Join Us:

Become a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.