OTC Operations Analyst – Night Shift

Accenture PLC; Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

Accenture PLC in Quezon City is seeking an Order to Cash Ops Analyst to manage end-to-end OTC processes within the Q2C – OM/Billing team. The role requires coordinating with Sales, Deal Desk and Finance to resolve order discrepancies and ensure timely billing.

Work setup is Return to Office at Cyberpark Tower 3, Quezon City. At least 2 years of OTC experience in Order Management and Billing is expected. Night shifts may apply per project schedule.

Qualifications

• At least 2 years of relevant OTC experience focusing on Order Management and Billing.

Responsibilities

• Execute end-to-end Order to Cash processes including order entry, invoice and billing with a focus on first-time quality.
• Validate order data completeness and accuracy before progression.
• Support month-end close activities and manage ownership over Order processing.
• Respond to cases/queries from Sales and cross functional teams (Low/Medium complexity).
• Coordinate resolution across groups to ensure cases are resolved according to SLA.
• Validate and generate credit and rebills for billing discrepancies.
• Resolve billing discrepancies and contract alignment queries.
• Collaborate with Sales, Deal Desk, and Finance to resolve complex order discrepancies and dependencies with minimal supervision.
• Escalate dependencies or issues to progress order booking and case resolution.
• Support initiatives to improve process efficiency and accuracy.
• Provide insights on OTC workflows to continuously improve the process.

Skills

Order Management

Billing

Job description

Accenture PLC in Quezon City is seeking an Order to Cash Ops Analyst to manage end-to-end OTC processes within the Q2C – OM/Billing team. The role requires coordinating with Sales, Deal Desk and Finance to resolve order discrepancies and ensure timely billing.

Work setup is Return to Office at Cyberpark Tower 3, Quezon City. At least 2 years of OTC experience in Order Management and Billing is expected. Night shifts may apply per project schedule.