Night-Shift Order-to-Cash Ops Analyst

Accenture in the Philippines; Quezon City; Vor Ort; PHP 502.000 - 725.000; Vollzeit

Zusammenfassung

Accenture in the Philippines is seeking an Order to Cash Ops Analyst to join the Q2C – OM/Billing team at Cyberpark Tower 3, Quezon City. The role focuses on end-to-end OTC processes, data validation, and supporting month-end close with cross-functional collaboration.

The candidate will handle order entry, billing, and reconciliation, while ensuring SLA-compliant resolutions and process improvements in a return-to-office setup.

Qualifikationen

• At least 2 years of relevant experience in OTC specific to Order Management / Billing

Aufgaben

• Execute end-to-end Order to Cash processes including order entry, invoice, and billing with a focus on first-time quality
• Validate order data completeness and accuracy before progression
• Support month-end close activities and manage ownership over Order processing
• Respond to cases/queries from Sales and other cross functional teams (Low/Medium complexity)
• Coordinate resolution across different groups to ensure cases are resolved according to SLA
• Validate and generate credit and rebills for billing discrepancies
• Resolve billing discrepancies and contract alignment queries
• Collaborate with Sales, Deal Desk, and Finance to resolve complex order discrepancies and dependencies with minimal supervision
• Escalate dependencies or issues to progress order booking and case resolution
• Support initiatives to improve process efficiency and accuracy
• Provide insights on OTC workflows to continuously improve the process

Kenntnisse

OTC experience

Jobbeschreibung

Accenture in the Philippines is seeking an Order to Cash Ops Analyst to join the Q2C – OM/Billing team at Cyberpark Tower 3, Quezon City. The role focuses on end-to-end OTC processes, data validation, and supporting month-end close with cross-functional collaboration.

The candidate will handle order entry, billing, and reconciliation, while ensuring SLA-compliant resolutions and process improvements in a return-to-office setup.