Order-to-Cash Ops Sr Manager - Night Shift

Accenture PLC; Quezon City; On-site; PHP 3,000,000 - 6,000,000; Full time

Job summary

Accenture is seeking an Order to Cash Operations Senior Manager in Quezon City to oversee teams of Processors and Analysts in order management and billing. You will drive performance, productivity, and quality metrics across the OTC function.

You will handle complex cases and customer issues, ensuring smooth operations and timely reporting. This role requires substantial leadership experience and deep OTC knowledge within a global enterprise environment.

Qualifications

• 12+ years of relevant OTC experience in order management and billing.
• At least 10 years of leadership experience.

Responsibilities

• Oversee teams of Processors and Analysts under Order management/Billing; provide performance oversight and ensure productivity and quality metrics are met and reported.
• Oversee complex cases and customers and troubleshooting.
• Coordinate with cross-functional teams to optimize end-to-end OTC processes.

Skills

OTC leadership

Order management

Billing

Team leadership

Job description

Accenture is seeking an Order to Cash Operations Senior Manager in Quezon City to oversee teams of Processors and Analysts in order management and billing. You will drive performance, productivity, and quality metrics across the OTC function.

You will handle complex cases and customer issues, ensuring smooth operations and timely reporting. This role requires substantial leadership experience and deep OTC knowledge within a global enterprise environment.