OTC Operations Analyst — Billing & Invoicing Specialist

Accenture PLC; Quezon City; In loco; PHP 450.000 - 750.000; Tempo pieno

Descrizione del lavoro

Accenture is seeking an Order to Cash Ops Analyst in Quezon City for the Q2C – OM/Billing team. You will execute end-to-end OTC processes, validate data, support month-end close, and respond to cases from Sales and cross-functional teams.

This role operates on a night shift with weekends off; located in Quezon City, Cyberpark Tower 3. Experience in OTC Order Management/Billing is required to join a fast-paced global services environment.

Competenze

• At least 2 years of relevant experience in OTC specific to Order Management / Billing.

Mansioni

• Execute end-to-end Order to Cash processes including order entry, invoice, and billing with a focus on first-time quality.
• Validate order data completeness and accuracy before progression.
• Support month-end close activities and manage ownership over Order processing.
• Respond to cases/queries from Sales and other cross functional teams (Low/Medium complexity).
• Coordinate resolution across different groups to ensure cases are resolved according to SLA.
• Validate and generate credit and rebills for billing discrepancies.
• Resolve billing discrepancies and contract alignment queries.
• Collaborate with Sales, Deal Desk, and Finance to resolve complex order discrepancies and dependencies with minimal supervision.
• Escalate dependencies or issues to progress order booking and case resolution.
• Support initiatives to improve process efficiency and accuracy.
• Provide insights on OTC workflows to continuously improve the process.

Conoscenze

OTC experience

Descrizione del lavoro

Accenture is seeking an Order to Cash Ops Analyst in Quezon City for the Q2C – OM/Billing team. You will execute end-to-end OTC processes, validate data, support month-end close, and respond to cases from Sales and cross-functional teams.

This role operates on a night shift with weekends off; located in Quezon City, Cyberpark Tower 3. Experience in OTC Order Management/Billing is required to join a fast-paced global services environment.