OTC Ops Senior Manager – Billing & Order Management

Accenture in the Philippines; Quezon City; Vor Ort; PHP 1.800.000 - 2.400.000; Vollzeit

Zusammenfassung

Accenture in the Philippines is seeking an experienced Order to Cash Ops Senior Manager to oversee teams of processors and analysts in Order Management and Billing. The role provides performance oversight to ensure productivity and quality metrics are met and reported. Complex cases and customer troubleshooting will also be managed.

Location: Quezon City, Cyber Park Tower 3; work setup: Return to Office. The position requires extensive OTC expertise and strong leadership to drive results in a

Qualifikationen

• 12+ years of relevant OTC experience in Order Management and Billing.
• 10+ years of leadership experience.

Aufgaben

• Oversee teams of processors and analysts in Order Management and Billing.
• Ensure productivity and quality metrics are met and reported.
• Oversee complex cases and customer troubleshooting.

Kenntnisse

OTC experience

Leadership

Jobbeschreibung

Accenture in the Philippines is seeking an experienced Order to Cash Ops Senior Manager to oversee teams of processors and analysts in Order Management and Billing. The role provides performance oversight to ensure productivity and quality metrics are met and reported. Complex cases and customer troubleshooting will also be managed.

Location: Quezon City, Cyber Park Tower 3; work setup: Return to Office. The position requires extensive OTC expertise and strong leadership to drive results in a