Order Management Specialist — SAP & Customer Success

Private Advertiser; Quezon City; On-site; PHP 180,000 - 260,000; Full time

Job summary

Private Advertiser is seeking an Order Management Staff in Quezon City to handle customer relationships, encode daily orders, and ensure on-time delivery. You will prepare accurate order reports and resolve client queries while collaborating with internal teams to fulfill orders.

The role requires a bachelor’s degree, strong customer service skills, and the ability to work extended hours and shifting schedules; SAP experience is a plus.

Qualifications

• Bachelor’s Degree in sales, communications, or related field.
• Excellent in customer service and client relations skills.
• Background in Transportation /Sales is an advantage.
• Ability to collaborate and work in a team.
• Proficient in MS Office Applications.
• Willing to work on an extended hours and shifting schedule.
• Has experience with the SAP system.

Responsibilities

• Developing strong relationships with customers.
• Preparing accurate record for order reports.
• Answering client queries/resolving complaints.
• Encoding daily orders in the system provided.
• Ensure the timely and successful delivery.
• Collaborating with internal departments to facilitate client fulfillment.

Job description

Private Advertiser is seeking an Order Management Staff in Quezon City to handle customer relationships, encode daily orders, and ensure on-time delivery. You will prepare accurate order reports and resolve client queries while collaborating with internal teams to fulfill orders.

The role requires a bachelor’s degree, strong customer service skills, and the ability to work extended hours and shifting schedules; SAP experience is a plus.