Order Entry Specialist

AS White Global; Manila; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Great Place to Work

Company trips

Medical for family

Flexible setup

Annual reviews

LinkedIn Learning

Job summary

AS White Global in Manila is seeking an Order Entry Specialist to process new orders, verify client and billing details, and prepare information for legal documents and billing. You will ensure accuracy and coordinate with all parties to keep records up to date.

The role requires attention to detail, strong English communication, and the ability to work onsite in Manila (BGC, Taguig) with standard hours aligned to Eastern Time. Training and career growth are provided.

Qualifications

• Prior experience in data entry or administrative roles.
• Experience in medical, legal, or insurance claims environment preferred.
• Typing speed of at least 45 WPM with high accuracy.
• Familiarity with medical facility processes and med-legal terminology.
• Strong written and verbal English communication.
• Excellent time management and organizational skills.
• Self-motivated, adaptable and quick learner.

Responsibilities

• Process and set up new orders accurately within timelines.
• Verify client, billing, court, counsel, facility, and patient information.
• Assign appropriate order and deposition dates.
• Set up orders and codes for customers, billing, and facilities.
• Conduct internet research to verify contact details.
• Update order statuses and client requirements in the system.
• Maintain daily productivity records and ensure regulatory compliance.

Skills

Data entry

Administrative support

English communication

Time management

Attention to detail

Tools

MS Excel

CRM/database system

Job description

Be part of a nationwide provider specializing in record retrieval services and technology for the legal and insurance industries. You’ll support a team committed to simplifying access to critical records through reliable service and innovative solutions.

The Opportunity

As an Order Entry (OE) Specialist, you’ll process new orders, verify customer and billing details, and ensure accurate information is prepared for legal documents and billing. Your attention to detail will help keep records accurate and ensure information is properly coordinated with all relevant parties.

Why join us?

• Proudly Great Place to Work certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ASW is my second home and family. They have opened a lot of opportunities for me.” – Underwriting Assistant, ASW Philippines.

What You’ll Do

• Process and set up new orders accurately and within required timelines.
• Verify ordering client, billing, court, counsel, facility, and patient/subject information.
• Assign appropriate order and deposition dates based on order type and client requirements.
• Set up orders and assign the correct database codes for customer, billing/carrier, pending court, all counsels listed, and facilities.
• Conduct internet research to verify contact details and locate missing information as needed.
• Update order statuses, confirmations, and special client requirements in the system.
• Maintain daily productivity records and ensure compliance with applicable rules, regulations, and laws.

Key Criteria

• Prior experience in data entry or administrative roles.
• Experience in a medical, legal, or insurance claims environment is preferred.
• Typing speed of at least 45 WPM with a high level of accuracy.
• Familiarity with medical facility processes and med-legal terminology.
• Strong written and verbal English communication skills.
• Excellent time management, organization, telephone etiquette, and interpersonal skills.
• Self-motivated, adaptable, and able to quickly learn and apply new processes and concepts.

Work setup:

• Manila (BGC, Taguig): 8:00AM to 5:00PM Eastern Time (8:00PM - 5:00AM PHT) with a full onsite work arrangement.