Medical Admin Support

AS White Global; Manila; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Great Place to Work certified

Comprehensive medical care

Generous paid leave

LinkedIn Learning

Flexible work setup

Annual reviews

Job summary

AS White Global in Manila (BGC, Taguig) seeks an experienced administrative professional to manage critical medical/insurance documents and ensure data accuracy in a compliant environment.

You will monitor a centralized email inbox, classify and route high-volume documents, support data uploads, and coordinate with internal and external parties to resolve items promptly. On-site work with standard business hours in Manila.

Qualifications

• At least 3 years of administrative/clerical experience in the medical or insurance industry.
• Proficient with Microsoft Office (Excel, Word) and comfortable handling PDF/TIFF documents.
• Keen eye for detail and the ability to manage large volumes of documents and data.
• Experience with databases and online systems for document management is preferred.

Responsibilities

• Monitor a centralized email inbox, review and route high-volume incoming documents to the appropriate office or team.
• Identify gaps in document handling processes and ensure proper classification, distribution and workflow.
• Gather, organize, and manage documents from multiple sources for accurate database uploads while maintaining version control.
• Communicate with internal and external parties to obtain required documents, verify information, and resolve outstanding items.
• Review case data for discrepancies, missing pages, or incomplete information, escalating issues when necessary.
• Perform clerical and administrative support tasks including filing, emailing, proofreading and case support with HIPAA/data security compliance.

Skills

Administrative experience

Microsoft Excel

Microsoft Word

PDF/TIFF handling

Attention to detail

Data handling

Time management

Tools

Document management systems

PDF/TIFF document handling

Job description

Job Description

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.

The Opportunity

Play a key role in managing critical documents and ensuring data accuracy in a secure, compliance‑driven environment.

Why join us?

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with LinkedIn Learning and tailored training


• Flexible work setup

Staff Testimonial

“Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.

What You’ll Do

• Monitor a centralized email inbox, accurately reviewing and routing high-volume incoming documents to the appropriate office or team.


• Identify gaps in document handling processes and ensure proper classification, distribution, and workflow efficiency.


• Gather, organize, and manage documents from multiple sources for accurate database uploads while maintaining proper version control.


• Communicate with internal and external parties to obtain required documents, verify information, and resolve outstanding items.


• Review case data for discrepancies, missing pages, or incomplete information, escalating issues when necessary and validating details through reference websites and sources.


• Perform clerical and administrative support tasks, including filing, emailing, proofreading, and case support, while ensuring compliance with data security procedures and HIPAA confidentiality standards.

Key Criteria

• At least 3 years of administrative and clerical support experience for medical/insurance industry.


• Proficient in Microsoft office particularly Excel, Word and working familiarity with PDF/TIFF documents.


• Keen to details and able to manage large volumes of documents & data.


• Comfortable working with databases, online systems, and document management tools.


• Strong interpersonal skills, organizational, time-management, and multitasking skills.

Work setup:

• Manila (BGC, Taguig): US Pacific Time of 8.00am to 5.00pm (11.00pm to 8.00am PHT) with a full onsite work arrangement.

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