Medical Scheduler

AS White Global; Taguig; Hybrid; PHP 335,000 - 513,000; Full time

Job summary

AS White Global is seeking a detail-oriented administrator to support scheduling of medical examinations, coordinate physicians, and ensure smooth workflow across a global healthcare services team. The role involves handling referrals, data entry, and maintaining organized records.

You will manage case files, monitor turnaround times, and verify documentation while ensuring high-quality service for clients and patients in a flexible work setup.

Qualifications

• 2+ years of administrative or customer support experience in healthcare.
• Experience handling high-volume calls and administrative tasks.
• Strong verbal and written English communication.
• Detail-oriented with excellent organizational skills.
• Proficient with Microsoft Outlook, Excel, Word, and PDF/TIFF formats.

Responsibilities

• Schedule medical examinations through internal systems, physician portals, and provider offices.
• Review referrals, enter case data, and identify missing documentation.
• Obtain and organize medical records, bills, and supporting documents.
• Distribute case files, track report turnaround times, and maintain accurate records.
• Assess case needs and assigned physicians based on specialty and client requirements.
• Coordinate peer reviews, confirm physician availability, and secure fee approvals when needed.

Skills

Administrative experience

Customer support

Healthcare knowledge

High-volume calls

English proficiency

Detail-oriented

Time management

Tools

Microsoft Outlook

Excel

Word

PDF/TIFF formats

Job description

Join a highly regarded global healthcare services organization providing independent medical assessments, expert peer reviews, and compliance solutions, backed by decades of specialized industry experience.

The Opportunity

Help drive efficient operations within a global medical services organization through precise scheduling, prompt physician coordination, and streamlined workflows.

• Proudly Great Place to Work® certified


• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more


• Grow with stability: 100+ in our 10-Year Club by 2025


• Dynamic talent network: 2,000+ across APAC and beyond


• Competitive compensation with annual reviews


• Comprehensive medical care for you and your family


• Generous paid leave because work-life balance matters


• Level up with LinkedIn Learning and tailored training


• Flexible work setup

\"Working for the best client and loving what you do makes everything enjoyable at work.\" – Senior Broker Administrator, ASW Philippines.

What You'll Do

• Schedule medical examinations through internal systems, physician portals, and provider offices.


• Review referrals, enter case data, and identify missing documentation.


• Obtain and organize medical records, bills, and supporting documents.


• Distribute case files, track report turnaround times, and maintain accurate records.


• Assess case needs and assigned physicians based on specialty and client requirements.


• Coordinate peer reviews, confirm physician availability, and secure fee approvals when needed.

Key Criteria

• 2 years+ administrative or customer support experience in healthcare.


• Experienced in handling high-volume calls and administrative tasks.


• Strong verbal and written English communication skills.


• Detail-oriented with excellent organizational and time-management abilities.


• Proficient in Microsoft Outlook, Excel, Word, and PDF/TIFF formats.